Business Traveler Sales Manager
- Category
- Sales & Marketing/Events
- Position Type
- Regular Full-Time
Property Description
Join the dynamic team at The Westin St. Louis, located in the heart of downtown, where luxury meets unbeatable convenience! We are looking for passionate, high-energy individuals to help us deliver exceptional service at our upscale property. With spacious, modern accommodations, a state-of-the-art fitness center, and prime access to St. Louis’s top attractions, including Busch Stadium, The Westin St. Louis offers an exciting work environment where your talents can shine. As part of our team, you’ll have the opportunity to create unforgettable guest experiences while growing your hospitality career in a vibrant, fast-paced setting. If you thrive in a culture of teamwork, excellence, and innovation, The Westin St. Louis is the place for you. Apply now to join our family and elevate your career at one of the city’s premier hotels!
Overview
Join the team at Westin St. Louis as a Business Travel Sales Manager, where you’ll play a key role in driving transient room revenue and occupancy by building strong relationships with corporate and local accounts. This position is ideal for a proactive, results-driven professional who thrives in a fast-paced environment and is passionate about delivering exceptional service and creating value for our guests and partners.
Responsibilities
- Prospect new business for transient room needs. Communicate frequently with existing accounts and travel agencies through telephone solicitation, outside sales calls, site inspections, entertainment and written communication.
- Develop marketing campaigns and promotional programs in partnership with revenue management and front-line teams.
- Attend industry events, trade shows, FAM trips, and GBTA/Business Travel Association meetings to expand market reach.
- Negotiate and establish rates for corporate and local accounts under management direction.
- Analyze market trends, competitive positioning, and promotional opportunities to inform sales strategy.
- Use Agency360 and CRM tools to identify and pursue new business opportunities and expand existing account share.
- Submit RFPs, negotiate contracts and rate agreements, and manage reservations for smaller group bookings.
- Track account performance metrics and conduct quarterly reviews to optimize revenue and identify growth opportunities.
- Participate in strategic revenue meetings and training as required to align with hotel objectives.
- Submit regular activity reports and sales metrics to track performance against goals.
- Maintain accurate account records and booking documentation.
Qualifications
- 4-year college degree or equivalent education/experience
Minimum of 2 or more years of employment in a related hotel sales position.
Proficient in Microsoft office, familiarity with CI/Marriott systems a plus.
Knowledge of Agency 360 (Hotelligence) is a plus.
Strong understanding of negotiation and interpretation of contracts.
Developed business communication skills, both written and verbal.
Confident and professional appearance.
Proactive approach, assertive and fast paced, driven to succeed.
Execute and support Hotel Customer Service Standards and Hotel’s Brand Standards.
Time management skills. Being able to work on multiple projects with desired outcome for each.
Ability to communicate effectively amongst all levels of the organization
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