Join the Team at FORTH Hotel and Club – Atlanta’s Most Exciting Destination!
Step into the energy of Atlanta at FORTH Hotel and Club, where modern luxury meets creative spirit. Designed to bring people together, FORTH blends boutique hospitality with an elevated social experience—featuring stylish rooms, buzzing restaurants and bars, and a vibrant members’ club that celebrates culture, community, and connection.

As part of our team, you’ll have the chance to help shape a one-of-a-kind hotel experience in the heart of the city. If you’re passionate about service, thrive in dynamic environments, and want to be part of something bold and new—this is where your next chapter begins.

Are you passionate about providing exceptional guest experiences? Do you thrive in a fast-paced, dynamic environment? We are seeking a highly motivated and guest-focused individual to join our team as a Guest Experience Manager. As a Guest Experience Manager, you will play a pivotal role in ensuring that our guests have unforgettable stays and create lasting memories. If you have a natural talent for hospitality, excellent communication skills, and a genuine desire to exceed guest expectations, this is an exciting opportunity to make a significant impact and be part of our dedicated team.

Key Responsibilities:

• Oversee and manage all aspects of guest relations and services
• Ensure the highest level of guest satisfaction throughout their stay
• Proactively address guest inquiries, concerns, and special requests
• Train and supervise the front desk and guest services team
• Implement and maintain guest service standards and procedures
• Monitor and respond to guest feedback and reviews
• Collaborate with other departments to enhance the overall guest experience
• Identify opportunities for improvement and implement strategies to enhance guest satisfaction

As a Guest Experience Manager, you will have the opportunity to lead a team dedicated to providing unparalleled guest service, create memorable experiences, and contribute to the success of our hotel. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth. Join our team and be part of a culture that values excellence, teamwork, and exceptional guest service. Apply now to join our dynamic and passionate team as a Guest Experience Manager and help us create unforgettable moments for our guests.

• Bachelor's degree in Hospitality Management or related field preferred
• Previous experience in guest services or hotel management
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Proven ability to deliver exceptional guest service
• Attention to detail and the ability to multitask in a fast-paced environment
• Proficient in hotel management software and technology
• Positive attitude and passion for creating memorable guest experiences

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.