Join the elite team at The Westin at Frenchman's Reef in breathtaking St. Thomas! Set against the stunning backdrop of the Caribbean, our reimagined resort is where luxury meets tropical paradise. We're looking for passionate and driven individuals to help us deliver world-class hospitality in a setting like no other. With exceptional amenities, including pristine beaches, a state-of-the-art spa, multiple dining options, and endless adventure opportunities, The Westin at Frenchman's Reef offers a dynamic work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable experiences for our guests in one of the world's most coveted destinations. Elevate your career in hospitality by joining us and be a part of the excitement and energy at The Westin at Frenchman's Reef. Apply now to start your journey in paradise!

The Westin Frenchman’s Reef | St. Thomas, USVI

Are you a strategic, hands-on HR leader ready to make a meaningful impact in a dynamic, multi-property resort environment? The Westin Frenchman’s Reef is seeking a high-level Complex Director of Human Resources to serve as a trusted partner to leadership, strengthen management capability, and drive accountability across the organization.

This role is ideal for an experienced hospitality HR leader who excels at developing leaders, building strong cultures, and holding teams accountable to high standards. Leadership development is a key priority for this property, and this role will play a critical part in shaping the future of our management team and overall associate experience.

Position Summary

The Complex Director of Human Resources will lead and oversee all HR functions across the resort, acting as a strategic advisor to the Steering team while maintaining a strong, visible presence with managers and associates. This leader will drive talent strategy, elevate leadership capability, and ensure HR practices support both operational excellence and long-term organizational goals.

Key Responsibilities

• Lead and oversee all human resources functions, including recruitment, talent management, employee relations, compliance, and HR programs across the complex

• Serve as a strategic partner to senior leaders, coaching managers to develop their teams, drive accountability, and strengthen leadership effectiveness

• Design and implement leadership development initiatives that build bench strength and support succession planning

• Drive performance management practices that promote accountability, continuous improvement, and results

• Develop and execute strategies to attract, develop, and retain top hospitality talent in a competitive market

• Champion employee engagement initiatives that foster a positive, inclusive, and high-performing culture

• Ensure compliance with all applicable federal, state, and local employment laws and regulations

• Provide guidance and support to leaders and associates on complex employee relations matters

• Stay current on HR best practices, labor trends, and hospitality-specific challenges to continuously enhance HR effectiveness

Qualifications

• Bachelor’s degree required; minimum of 4 years of progressive HR experience (hotel or resort experience strongly preferred)

• Proven background in employee relations, recruiting, retention, and employment law

• Strong working knowledge of EEO, FMLA, ADA, OSHA, and other applicable employment regulations

• Demonstrated success developing leaders and holding management teams accountable

• Experience leading employee engagement, performance management, and talent development initiatives

• Ability to effectively advise property leadership within the legal framework of the jurisdiction

• Experience working with a diverse workforce in a fast-paced, high-volume environment

• Exceptional communication and interpersonal skills

• High level of integrity, confidentiality, and sound judgment

• Ability to remain flexible and composed in a constantly evolving environment

• SHRM-CP or SHRM-SCP certification preferred

• Affirmative Action experience a plus

Why Join Us

At The Westin Frenchman’s Reef, people leadership matters. This is an opportunity to step into a highly visible, impactful role where you can shape culture, develop leaders, and influence the long-term success of a premier resort destination. If you are a results-driven HR leader who thrives in complexity and believes strong leadership drives strong results, we invite you to apply.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

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