Emery Hotel, Autograph Collection, located in the heart of Minneapolis, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a luxury boutique hotel that offers unique experiences and exceptional service to our guests. With positions available in front desk, housekeeping, food and beverage, guest services, and more, there are abundant opportunities for career growth and advancement. Our hotel features stylish and contemporary design, upscale facilities, and a vibrant atmosphere, creating an exciting work environment. As a member of the Emery Hotel team, you'll have the chance to provide personalized service to our guests, work in a creative and innovative team, and be a part of the prestigious Autograph Collection by Marriott brand. Join us in delivering unparalleled hospitality experiences and become a valued member of our team at Emery Hotel, Autograph Collection in Minneapolis!

The Coffee Shop Manager oversees daily operations, manages staff, ensures excellent customer service, and maintains inventory and financial records. Ensures compliance with health, safety, sanitation and alcohol awareness standards. Safeguards high standards of food and beverage quality, service and marketing to maximize profits and insure outstanding customer service. Interviews, trains, supervises, coaches, schedules, and manages staff.

Key Responsibilities

• Daily Operations: Oversee the daily functioning of the coffee shop, coffee cart and coffee operations ensuring a smooth and efficient operation.
• Staff Management: Hire, train, and schedule staff, including baristas and support personnel, to maintain optimal service levels.
• Customer Service: Foster a welcoming environment, address customer complaints, and ensure high-quality service.
• Inventory Management: Monitor inventory levels, order supplies, and manage vendor relationships to ensure product availability.
• Financial Oversight: Track daily sales, manage budgets, review labor costs, manage payroll and analyze financial performance to drive profitability.
• Health and Safety Compliance: Ensure that all health and safety regulations are met, maintaining cleanliness and sanitation standards.
• Menu Development: Work with culinary team to update and develop menus based on customer feedback and seasonal availability.
• Marketing Initiatives: Implement local marketing strategies to attract new customers and retain existing ones.
• Partnerships: Maintain strong relationships and serve as Emery’s point person with FairWave Specialty Coffee Collective and other relevant coffee shop partners.  

Required Skills and Qualifications

• Leadership Skills: Strong ability to lead and motivate a team, ensuring efficient operations and a positive work environment.
• Customer Service Orientation: Excellent communication skills to interact effectively with customers and resolve issues promptly.
• Financial Acumen: Experience in managing budgets, tracking expenses, and analyzing sales data.
• Product Knowledge: Understanding of coffee preparation techniques and beverage offerings to educate staff and customers.
• Experience: Previous experience in the food and beverage industry, preferably in a managerial role.
• A minimum of 1-2 years of restaurant, retail, or guest service management experience and or combined experience and education.
• Must be 18 years of age or older.
• Have reliable transportation.
• Ability to work full-time (40 hours per week). This role often entails overview hours including early mornings, evenings, weekends and holidays.
• Willingness to learn new systems and tools as they are introduced to support the business.
• ServSafe certification or ability to receive a certificate within 90 days of employment
• Keen aptitude for systems including Toast, Micros, Workday, Hotel Effectiveness, Birchstreet and other purchasing and/or metric driven systems.

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.