Join the elite team at The Westin at Frenchman's Reef in breathtaking St. Thomas! Set against the stunning backdrop of the Caribbean, our reimagined resort is where luxury meets tropical paradise. We're looking for passionate and driven individuals to help us deliver world-class hospitality in a setting like no other. With exceptional amenities, including pristine beaches, a state-of-the-art spa, multiple dining options, and endless adventure opportunities, The Westin at Frenchman's Reef offers a dynamic work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable experiences for our guests in one of the world's most coveted destinations. Elevate your career in hospitality by joining us and be a part of the excitement and energy at The Westin at Frenchman's Reef. Apply now to start your journey in paradise!

The Complex Director of Human Resources is a senior leadership role responsible for the strategic direction, guidance, and hands-on operational support of the Human Resources function, overseeing two premier properties in the US Virgin Islands. This role is central to establishing and strengthening the brand culture and organizational effectiveness across the complex.

The strategic focus is multifaceted, starting with Talent Acquisition, where the Director is tasked with building the brand locally, regionally, and internationally, developing a social media presence, and streamlining sourcing to maintain a balanced mix of talent. This aligns directly with Organizational Effectiveness & Policy, which involves steering strategic direction, developing, and implementing necessary policies and procedures for sustainable colleague engagement and operational effectiveness, while ensuring key HR metrics/scorecards are measured and managed effectively.

Additionally, the role is expected to drive Talent Management & Engagement by collaborating with the HR team to plan and guide the property’s culture and service training, driving the internal communication strategy, overseeing performance management, and leading engagement surveys and initiatives to promote a positive, trustworthy work environment. The Director must also champion Talent Development by overseeing the Learning & Development function, ensuring alignment between training effectiveness, driving succession planning, and providing leadership coaching. The strategic oversight extends to Compensation & Benefits, where the Director oversees total rewards for all colleagues, utilizing market data to determine the compensation and benefits program.

The Complex Director of Human Resources is expected to provide direct leadership and hands-on expertise to the HR department and the broader organization. This includes HR Department Supervision, where the Director directly manages a team, leading the development of department goals, objectives, and systems while ensuring the HR division works cohesively with seamless implementation of initiatives between HR administration and L&D. This leadership must be balanced with hands-on operational support & Compliance, coordinating and directing all day-to-day HR activities, including coaching, counseling, training, new hire orientation, maintaining personnel files, and overseeing all employee relations and labor matters. This is critical for ensuring legal compliance with all applicable federal and state laws, limiting liabilities, and promoting a safe, fair, and positive work environment. The Director also serves as a strong Leadership Partner, working closely with the leadership team to communicate HR policies, procedures, programs, and laws, and actively participating in guidance and management meetings. Crucially, the Director acts as the advocate for all team members, ensuring that HR standard operating procedures are executed with the highest level of integrity and due consideration for fairness.

• Bachelor's degree or minimum 4 years HR experience, prior hotel experience preferred

• 3-5 years in a similar role in a resort setting, guiding, and directing a team of at least 4 Human Resources staff.

• Strong and effective communication skills
• Ability to interpret and advise property management according to employment laws of jurisdiction
• Ability to communicate effectively with the public and other Team Members
• Strong employment law, recruiting and retention background a must
• Experience with Affirmative Action helpful
• Strong knowledge of HR laws and regulations, including EEO, FMLA, ADA, and OSHA
• Experience leading employee engagement, performance management, and talent development programs
• Ability to manage a diversified workforce
• Demonstrates a high degree of confidentiality and common sense 
• Ability to work in a stressful environment and remain flexible to constant change
• SHRM-CP or SHRM-SCP certification preferred

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

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